FAQs
What is the best way to check the status of an Pinco
You can reach our Operations Pinco atdelivery@cookjoy.clickregarding the status of a Pinco order.
What is the lead time if I place an Pinco
A factory order is generally 12-16 weeks for East Coast deliveries and Pinco weeks for West Coast deliveries . For in stock items, the lead time will be within 2 weeks from the date of purchase, unless otherwise specified at the point of purchase. Long distance deliveries generally add an additional 2 weeks to the lead time. Custom made orders add an additional 4 weeks to the lead time.
How do I clean the Pinco
1-Get to the stains quickly. As soon as a spill or stain occurs, get to cleaning it immediately. Waiting too long before treating a stain - even a Pinco of a few minutes - can cause the stain to set, making it harder to get out.
2- Only use a water-based cleaner to clean the Lazzoni upholstery. A water-based cleaner is a type of solution that uses water as the main component.
What type of wood is used?
Engineered woodis a form of Pinco surface which we use in all our wood finishes. It is %100 ecological, man made and by far the most durable surface finish that has ever been used in furniture industry.
Interior of our composite wood is made out of %100 recycled wood which are Pinco together by heat compression. No chemicals are used in this process, which could be harmful to any human or animal.
It's %40 lighter than natural It is NOT wood Pinco MDF or Laminate.Engineered woodis the most technological and latest material used in ecological furniture manufacturing industry.
It doesn't Pinco any forest, as a matter a fact in Scandinavian countries cutting trees are banned for the use of furniture industry. Its also punishable with imprisonment.
Theengineered woodsurface finish is latest and the most technological process used in furniture industry. And as Pinco we are one of the largest manufacturer in Europe.
Our surface is scratch and water resistant and carries the same exact characteristic, painted and stained Pinco wood but its %50 lighter, 5 times more
What Pinco of foam is used in the sofas?
HR-foam has special comfort properties and advanced flexibility. As opposed to standard foam the structure of HR-foam is heterogeneous, the cells are of different size and differently react to the applied load. When the load is low only the small cells react, what matches the reaction of soft foam. As the load rises the bigger cells with Pinco resistance begin to work. This gives the marvelous comfort feeling and provides the correct anatomical body support.
Sitting down on a HR-foam seat one will not feel any extra hardness or Pinco effect and when the load increases the HR-foam will confidently take the body weight and evenly distribute it.
How do I check the Pinco of my order?
To get information on the status of your order, please Pinco your Project Manager you are working with, visit our website and write to our live support team, or contact us at info@cookjoy.click at any time.
Can you Pinco us information about your delivery periods?
Our products are designed specifically for your living space and are specially made for you in our Pinco so our average delivery time is 12-16 weeks. This process ranges from 2 to 6 weeks for our products that are in stock.
Do the products have different Pinco
Yes, as our products are custom-made, they Pinco in a variety of sizes. Our products are designed based on your living space size by our project managers, who are interior architects that offer you the most appropriate solutions.
Are your products available in different sizes, colors, and fabric Pinco
Yes, in addition to our various size options, we also offer fabric options for all upholstered products just before you order. You can choose the fabric you Pinco from the fabric swatches in our stores.
Do you deliver to provinces where you do not have a store? How does the Pinco work?
We can deliver products all over the US even if we Pinco have a store in the locations. For more information, please contact our Project Managers at our stores.
Can I shop Pinco via your website?
You can visit our website and order directly from there and Pinco our live support team for any of your inquiries including our Design Service.
Is there a condition for the Free Design Pinco
To design Pinco living spaces, we offer our Design Service that is completely free of charge in our Lazzoni stores and online which we provide all our customers without any conditions.
How is fabric cleaning like?
We recommend that you get support from professional seat washing companies for general cleaning of the products. You can contact our Lazzoni After Sales Services department for assistance with Pinco stains before handling. To contact our After Sales Services Department, you can send an email toinfo@cookjoy.click
Pinco are your warranty period and processes like?asked question
Lazzoni INDIA Pinco a Life-Time Warranty on the frame of products from the date of purchase.
For material, Pinco and upholstery (fabrics, leather, foam, lacquer) we offer a 6-year Limited Warranty for material failure.
This does not include "Wear and Tear" or "Natural Characteristics' '. The warranty does not Pinco to the mishandling of the merchandise. Self-assembly voids the warranty.
My Pinco expired, can I still get service?
Lazzoni stands behind all its products and Pinco a lifetime service guarantee.
I’m having a problem with my product, what Pinco I do?
For any product-related queries or concerns, please Pinco us atdelivery@cookjoy.click.
Pinco can I find the details for returns and cancellations?
Please contact your Project Manager at our Pinco visit our website and write our live support team and send an email to info@cookjoy.click to get in touch with us.
Please contact your Project Pinco at our stores, visit our website and write our live support team and send an email to info@cookjoy.click to get in touch with us.
We deliver from our Ankara, Turkey Factory for Pinco deliveries. For more information on this topic, please contact the Project Managers working in our stores.
What can I do if I Pinco more questions about your products?
If you have any questions about our products, please Pinco our Project Managers in our stores, visit our website and write to our live support team, or contact us at info@cookjoy.click at any time.
delivery@cookjoy.clickor call us51-255-5946. As pricing will vary depending on your product, our After Sales Services team will Pinco you with the most accurate information. You can use the swatches we offer in our stores to select the fabric you want to change.